ABOUT ST. ANTHONY’S

Founded in 1950, St. Anthony’s is the most comprehensive safety net service center in San Francisco. Every day, St. Anthony’s provides essential services, health care, and gateways to stability to families and individuals in need. Everyone who comes through their doors joins the St. Anthony’s family and helps create a future where all people flourish.

St. Anthony’s provides numerous critical services to the community including hot, nutritious meals served in their dining room, free new and gently-used clothing, case management and a food pantry, community safety services, a medical clinic with primary and specialized care for children and adults, a free, year-long residential addiction recovery program, free computer access and instruction, a workforce development program and free showers, bathrooms and laundry facilities, as well as an overall safe place to rest and rejuvenate.

St. Anthony’s mission: In the spirit of the Gospel, inspired by the joy and compassion of Francis and Clare of Assisi, in solidarity with all who hunger and thirst for justice and peace, and together with those we serve, our mission is to feed, heal, shelter, clothe, lift the spirits of those in need, and create a society in which all persons flourish.

For more information, please visit https://www.stanthonysf.org

POSITION OVERVIEW

The Individual Giving & Stewardship Manager is responsible for advancing a reimagined comprehensive annual fund program – the backbone of St. Anthony’s fundraising program -- to broaden our organization’s  donor base, build donor relationships and engagement in the organization, and increase overall financial support of the organization’s annual fund, which raises in excess of $5M annually. Responsibilities include oversight of a team of consultants to provide leadership in devising and managing a targeted, multi-approach direct mail program, email campaigns, analysis of donor data and gift trends, administering a new donor stewardship program, providing strategy and leadership for special giving days (i.e., #GivingTuesday), and promptly acknowledging all annual fund donations.

This position shares responsibilities in all fundraising efforts on behalf of St. Anthony’s in accordance with its Statement of Values and Strategic Plan initiatives. The Individual Giving & Stewardship Manager must demonstrate in their performance, adherence to established policies and procedures exhibiting the defined characteristics associated with attendance and punctuality.

This is a hybrid position but cannot be 100% remote.

REPORTING RELATIONSHIPS

The Individual Giving & Stewardship Manager reports directly to the Associate Development Director and while it currently has no supervisory responsibilities, it may supervise a Development Assistant in the future.

PRIMARY RESPONSIBILITIES

  • Manage the Annual Fund program in conjunction with outside consultants and vendors to develop and manage four to six direct mail and email appeal campaigns per year.  Develop cultivation materials, annual reports, and donor correspondence in digital and print formats.

    o   Develop and manage annual budgets for these programs.

  • Collaborate with St. Anthony’s Development and Communications staff to ensure adherence to the St. Anthony’s brand.

  • Work with the Development team to develop and implement stewardship strategies for annual  mid-range donors ($2,500-$9,999), grow our annual donor base through knowledge of best practices in donor acquisition (mailed and digital), and steward and grow our monthly donor program, Champions of Hope.

  • Coordinate with Data Operations and Development Associates as part of the management of timely donor acknowledgments, including regular updates of content for printed and electronic correspondence.

  • Ensure prompt response to donor requests for information and acknowledgments.

  • Collaborate with Data Operations team to leverage analytics and tools to improve donor retention, upgrades and acquisition, and list segmentation.

  • Oversee a “New Donor Welcome Campaign” that welcomes first time donors into our community.

  • Provide monthly and quarterly reports or presentations to the Chief Development Officer and Associate Development Director. These may be presented to the St. Anthony’s Board of Directors, its Development Committee and, as appropriate, to other internal groups.

  • Stay updated on funding trends and projections. Implement integrated and innovative processes that support annual giving income goals.

  • Participate in selected programs, including evening and weekend donor-centric events, and other job-related internal meetings, such as planned giving, throughout the year. 

QUALIFICATIONS

  • Five years’ experience in fundraising for a nonprofit organization with emphasis on annual giving planning and management, preferably with a larger giving program

  • BA or equivalent work experience desired

  • Experience working in social services desired

  • Excellent written communication skills: must be a meticulous editor with sensitivity to nuances of language; ability to interpret the organizational case for support in appeals and stewardship communication

  • Knowledge of or experience in applying trauma-informed care or asset-framing principles to communication appeals/content is a plus

  • Strong interpersonal, listening, verbal and public speaking skills

  • Excellent planning and organizational skills; ability to prioritize projects and meet deadlines, exercise good judgment, delegate appropriately and motivate others

  • Great relationship builder who understands how to motivate donors and internal stakeholders

  • Thrives in team environment and works collaboratively

  • Ability to effectively develop and manage budgets and resources

  • Proficiency in Microsoft Suite is required.  Experience with Microsoft Teams and SharePoint desired

  • Expertise in development database software, Raiser’s Edge database preferred

  • Adheres to guidelines of St. Anthony’s Safety Program

  • Available to work on selected holidays, weekends, and evenings, in turn with other staff

  • Commitment to St. Anthony's Statement of Values and Mission to feed, heal, shelter, clothe, lift the spirits of those in need and create a society in which all persons flourish

SALARY OR SALARY RANGE

The salary range for this position is $85,000 to $100,000 plus full benefits.

To demonstrate our commitment to equity and equal pay for all, Cook Silverman Search will continue to post salary ranges on all of its job descriptions moving forward. The practice of not posting salaries perpetuates the gender wage gap and discriminates against people of color by causing individuals to negotiate from a disadvantaged starting point.

All employees of St. Anthony’s are fully vaccinated and boosted.

TO APPLY

To apply for this position, or for additional information on the opportunity, please send a copy of your resume with a cover letter to Victoria Silverman at apply@cooksilverman.com.

All applications and inquiries will receive a response and be kept strictly confidential.

St. Anthony’s is an Equal Opportunity Employer.

St. Anthony’s honors diversity and respects the religious commitments of all employees and applicants. In turn, its employees respect the Franciscan traditions and Catholic Social Teachings on which this organization is based and support the mission of St. Anthony’s.